If you are dissatisfied with your order for any reason, you can return your items for a prompt refund or exchange. Product must be returned in its original package and must not be used, changed or damaged in any way from its orginal form. Any repackaging of returned of goods will be deducted from return payment. Refunds for items returned within thirty days of the purchase date will be credited in the same form as the original payment type. Refunds for items returned more than thirty days after the purchase date will be in the form of a credit redeemable on your next purchase. The original shipping and handling charges are not refundable. Email sales@dpfperformance.com for an RGA # then UPS your package in a prepaid, insured, traceable method to address specified with the RGA# Notice.